Heldd.Privacy

Text messages

How Heldd texts you.

In force from 22 September 2026. Heldd is operated by Pickleball Dynamics LLC, Springville, Utah. Texts come from +1 801 515 5486.

Heldd sends three kinds of text, all to numbers people entered themselves: a sign-in code you asked for, an occasional update about your book, and a question you can answer by replying. Nobody can enroll another person's number. This page shows the two places you give your number, exactly as the app shows them.

1. Asking for a sign-in code

Path: open f.heldd.ai, tap Talk to Heldd, and on the sign-in screen type your own mobile number and tap Text me a code. The wording under the button is the consent for that one code, which expires in five minutes.

By tapping Text me a code, you agree to receive a one-time sign-in code by text from Heldd. Message frequency: one text per sign-in you request. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Heldd will not share your mobile number with third parties for marketing. Privacy · Terms

Heldd: 482913 is your sign-in code. It expires in 5 minutes.

2. Verifying your number and choosing updates

Path: take part in a conversation from an invitation link, and on the saved screen tap Text me a code under "verify your mobile number". After the code, a separate box, unchecked, asks whether Heldd may also text you updates and questions; privacy and terms links sit beside it. Verifying is not consenting; ticking the box is.

Privacy · Terms

If you ticked the box, Heldd confirms by text:

Heldd: Thanks for subscribing to sign-in codes, account updates, customer care replies, and questions or polls! Reply HELP for help. Message frequency may vary. Msg&data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out.

Examples of what may follow:

Heldd: Your conversation about the family reunion is saved, and a page has been written from it. Read it: https://f.heldd.ai/book/ Reply STOP to opt out.
Heldd: One question for the family book - what do you remember about the drive up to the cabin? Reply with your answer. Reply STOP to opt out.

Stopping, and help

Reply STOP to any text and Heldd sends you no further texts of any kind, including sign-in codes, until you reply START. Reply HELP for help. Message frequency varies. Message and data rates may apply. Heldd does not share your mobile number with third parties for marketing.

Heldd: You are unsubscribed and will receive no further messages.
Heldd: Please reach out to us at https://heldd.ai or tom@heldd.ai for help.

Contact

Questions: tom@heldd.ai. See also the privacy page and the terms.